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PenPower Technology Ltd.

FAQs (Frequently Asked Questions)

WorldCard Office (Windows 7 / Vista 32 or 64 bit, Windows XP 32 bit)

Question:How to fix scanner installation problem(Office 787 on Windows Vista / 7)? Please refer to Question 1 to know you model

[Step1] You may access following link to download the latest driver.
ftp://ftp.penpower.com.tw/cs/WC65_A8Office_787.zip

[Step2] Please kindly decompress the attached zip file to the Desktop.
 
[Step3] Please go to "Start"---> "Computer" ---> right click on "Computer" ---> "Properties".

 
[Step4] Please choose "Device Manager" and click it. 

 
[Step5] Please kindly check if "USB Device" or "Unknown device" is showed. Please kindly right click on USB Device, select the "Update Driver Software..." option.

 
[Step6] Please Choose「Browse my computer for driver software」.

 
[Step7] Please click "Browse" button---> choose the path "C:\Users\XXX\Desktop\WC65_A8Office_787" (XXX is the user name of the computer)--> and then click "next".


[Step8] Office driver installation complete.
 
[Step9] Please check first if the calibration is working.